Gabe goldfeld
Product Management Executive | AI-Forward Product Strategist | Payments & Gaming Technology
Innovative, data-driven product leader with deep expertise in cashless payments, casino gaming systems, and enterprise-scale mobile experiences.
Adept at building high-impact digital products in regulated environments and leveraging AI to accelerate discovery, decision-making, and delivery.
Skilled at aligning multi-disciplinary teams, defining product vision, and driving complex integrations across large organizations.
Proven ability to translate business goals, customer insights, and emerging AI capabilities into scalable platforms and revenue-generating features.
Experience
Product Management IV
IGT – International Game Technology | Las Vegas, NV | 2024 – Present
AI-Forward Product Leader guiding cashless, loyalty, and mobile ecosystems during a period of organizational transformation and product consolidation.
Key Responsibilities
- Define multi-year product strategy integrating AI-driven insights, automation, and personalization.
- Use AI tools (LLMs, RAG workflows) to accelerate competitive analysis, customer research synthesis, and roadmap modeling.
- Lead cross-functional prioritization using data-backed, AI-supported scenario planning.
- Build scalable product requirements using automated user story generation and impact scoring frameworks.
Key Achievements
- Unified product strategy across stakeholder groups, using AI-assisted synthesis of requirements and tradeoff analysis.
- Delivered AI-enhanced backlogs across 5 core products, improving engineering throughput and clarity.
- Drove delivery of high-impact loyalty and engagement features increasing retention and monetization.
Lead Product Manager
MGM Resorts International | Las Vegas, NV | 2022 – 2024
Led enterprise-scale digital loyalty products, using AI tools to accelerate research, ideation, and execution.
Key Responsibilities
- Developed mobile-first casino loyalty and marketing experiences for millions of users.
- Applied AI clustering and predictive insights to inform segmentation and feature prioritization.
- Used LLM-driven prototyping to rapidly create UX flows and test concepts with stakeholders.
Key Achievements
- 30% operational cost reduction through automation and AI-supported self-service solutions.
- Managed AI-informed product roadmaps across 15 stakeholder teams.
- Improved engineering velocity using INVEST user stories generated and refined with AI tools.
- Enhanced UX/UI outcomes via rapid, AI-driven design exploration.
Product Manager
Station Casinos| Las Vegas, NV | 2019 – 2022
Owned a diverse portfolio of mobile and web applications across gaming and hospitality.
Key Achievements
- Led the launch of a customer-facing mobile application for cashless gaming, deployed across 16+ properties to facilitate seamless player transactions and improve on-property engagement
Product Owner / Project Manager / Business Systems Analyst
Diamond Resorts (Hilton Grand Vacations), Las Vegas, NV | 2016 – 2019
- Led enterprise software development projects, driving process optimization and operational efficiency.
- Managed API integrations and strategic partnerships for nationwide product rollouts.
- Key Achievements:
- Designed and implemented 30+ business process integrations.
- Spearheaded expansion of financial services and product purchasing platforms
Education
Western Governors University, Salt Lake City, Utah
Bachelor of Science – Business, Information Technology Management
- Business, Technology, Global Finance, Project Management, Information Systems Management
- Completed 2022
Orange Coast College, Costa Mesa, California
Associates Degree – Business Administration & Web Design
- Management, Motivation, Team Leadership, Communication, Business Finance, Accounting
- Transferred into WGU Program
- 2013-2015
Cuesta College, San Luis Obispo, California
Associates Degree – Computer Networking and Engineering
- Information Systems, Computer Networking and Infrastructure, Engineering
- CompTIA A+ Certified
- FOA Premises Technician Certified
- Transferred into WGU Program
- 2010-2012
Certificates
- Certified Scrum Product Owner (CSPO)®
- Scrum Alliance
- Issued Dec 2020
- Certified Associate in Project Management (CAPM)®
- Project Management Institute
- Issued Sep 2018
Core Competencies
- AI-Augmented Product Strategy & Roadmapping
- LLM-Driven User Research & Insight Synthesis
- Data Analytics, Experimentation & KPI Modeling
- Platform & API Product Management
- AI-Enabled Workflow Automation
- UX Optimization & Rapid Prototyping
- Agile / Scrum Leadership
- Cross-Functional Alignment & Change Management
- Payments, Gaming Systems & Compliance-First Design
Tools & Technologies
AI & Data Tools: ChatGPT, Claude, Cursor, Lovable AI, GitHub Copilot, Notion AI, PowerBI
Product & Collaboration: Jira, Confluence, Miro, FigJam, Figma, Azure DevOps
Marketing & CRM: Adobe Campaign, Twilio, SendGrid, Sitecore, Salesforce
Engineering & Databases: React Native, Flutter, Redis, RabbitMQ, Postman (API Collections), MongoDB, SQL Server, PL/SQL
Gaming & Payment Systems: IGT Advantage, Patron Management, M5, Cardless/Cashless, MarkerTrax, Everi CashClub Wallet